In a novel & first experiment of its kind, Airport like boarding facility has been introduced at Prayagraj junction station of North Central Railway . Passengers arriving at junction station are first taken to boarding hall where four new check-in counters have been made. These check-incounters are fully contactless keeping in view the safety of our esteemed passengers due to COVID crisis.
In each glass separated counter two-way display TFT monitors are installed oneside of which faces the passengers and other side is towards checking staff. For scanning ticketand passenger identity particulars a web cam on passenger side has been provided which isconnected to computer available with ticket checking staff. The PNR of passenger is checkedeither through capturing particulars through web cam or through already introduced QR codescanning system.
For communication between passenger and ticket checking staff microphoneand speakers are provided on both sides physically separated through glass partition wall of thecounter. After confirmation of passenger identity and ticket checking a boarding pass containingrequisite details like name, PNR number , coach and berth number is printed through a printerprovided on passenger side. This boarding pass authorises passenger to enter the station premisesand inside the train however ticket and identity card should be available with passenger .
The onboard ticket checking staff is also aware of the status of passengers who have checked in beforethrough an auto updation software installed in a tablet.This technology not only ensures contactless ticket checking to safeguard passengers and railwaystaff but also helps in identifying vacant berths in a train which are then relayed to next stationfor better availability of berth to passengers. Thermal scanning process is also being integrated tothis system to make it comprehensive and single check point for passenger for entry in the station.
GM North Central and Northern Railway Sri Rajiv Chaudhry who has been the guiding force in development of this system, complemented team of Prayagraj division for its successful implementation . DRM Prayagraj Sri Amitabha , Sr DCM Sri Anhoo Pandey and divisional team are working on further refining the system for its proliferation to other stations over NorthCentral Railway.
