Maligaon, 21st January, 2020: The 94th meeting of the ZRUCC (Zonal Railway Users Consultative Committee) was held today at the Nambari officer’s club, Maligaon. The main objective of the meeting was to have direct interaction with representatives from various sections of the society and railway users for further improvement in all sectors of railway related services.
The committee comprises MPs, MLAs from various North-eastern states, high officials from the Transport department of various states, various passenger associations, Merchants associations, Chambers of commerce bodies from various N.E. States and special interest groups etc.
Sri Sanjive Roy, General Manager, N.F. Railway while welcoming all members of the committee and asked them to put forward their valuable suggestion on each and every field of railway related services. He also assured them that their valuable suggestions will be given due importance by the railway authorities.
He also highlighted various steps already taken to improve services in the region and various major projects undertaken for rail infrastructure development in the region. General Manager informed the members that at present 253 no of works related to the development of Passenger Amenities are going on with estimated cost Rs. 1319.39 Cr.
Important stations are being provided with provisions like Escalators, Lifts, WiFi, Digital Museums etc. 100% LED fittings and Divyang Toilet facility provided at all nominated stations of NFR. To improve cleanliness, 371 stations are presently being cleaned by mechanized cleaning procedure. Overall improvement already resulted in 22 stations of NFR already getting ISO 140001: 2015 Certification.
General Manager also informed that during the current financial year 5 new trains were introduced; 23 special trains were run and 10 trains with ICF coaches replaced with modern LHB coaches. General Manager informed that doubling work beyond Guwahati is going on for capacity enhancement. Once this project is completed, the introduction of more services may be possible.
All the honourable members of the committee had very fruitful interactive session with the high railway officials. Senior railway official listened to and noted down all the suggestions and demands put forward by the members. They also replied to various queries from the members on different fields.
Members present thanked N.F. Railway officials for organising the meeting and listening to various issues pertaining to rail users of this region.
It can be mentioned here that Indian Railway has systems in place like DRUCC (Divisional Railway Users Consultative Committee) and ZRUCC (Zonal Railway Users Consultative Committee) which meet regularly for deliberations and exchange of views on various issues pertaining to passenger amenities, cleanliness, catering, punctuality etc.
